Privacy

Cheese on the Green is committed to respecting and protecting your personal data and privacy. The purpose of this Privacy Notice is to explain how and why we process personal data about people who visit and use our website, who we share it with and what your rights are under the General Data Protection Regulation. This notice is effective from 25th May 2018.

We will keep this Privacy Notice under regular review and may update it from time to time. We would encourage you to visit this page regularly to keep informed about the purposes for which we process your information. We will advise online customers of any major changes to the Notice.

Who are we?

Cheese on the Green (a Trading Name of Airie Ltd registered in England and Wales number 7268979) is a retail food shop. Our registered address is 10 Main Street, Bilton, Rugby, CV22 7NB.

Cheese on the Green is a Data Controller in respect of the personal information that we process in connection with our business and services. In this notice, references to “we” “us” or “our” are references to Cheese on the Green.

How do we collect information from you?

If you choose to use our website to place orders for delivery or collection, we use online forms to collect personal and contact details. The website also provides a contact form which you may use to send us your enquiries about our stock and services.

What personal data do we process?

We collect and process various categories of personal information depending on how you interact with us. We limit the collection of the information and processing to that necessary for us to achieve one or more legitimate purposes as identified in this notice.

The personal data we collect may include the following:

• Basic personal information, such as your name
• Contact information including home address, email address, phone number
• Employment information i.e. your place of work for delivery purposes
• Online profile and activity information including Internet Protocol (IP) address, location co-ordinates, website searches and visits.

We do not collect or store any financial data via our website. All financial transactions relating to membership fees or event/course registration are performed directly via a secure online payment gateway provided by PayPal. A copy of the PayPal Security Policy is available at https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security

How is this information used and who do we share it with?

The information collected from you may be used to personalise your use of the website, collect information about how our website is used for statistical purposes, and provide information in response to your submitted queries.

More detailed information about how we process personal information for different types of website user:

1) Website visitors

When you visit our website, we use Google Analytics to collect standard internet log information and details of behaviour patterns. The website records your IP address and is used only for statistical purposes and to monitor trends in website use.

Use of cookies

Details of how we use cookies on our website and how you can control cookie settings are on our Cookies page.

2) People who use our contact forms to request information

We provide a contact form on the website to allow website visitors to make enquiries, request information and supply feedback. The information provided is processed solely in performance of a contract to provide the requested service or information. We do not currently send you information about other services not related to your original enquiry, but if this changes, we will ask for your consent to do so.

Contact form personal information will be retained on the website for a maximum of 3 months.

3) Customers

People who have placed orders using our website have a personal website account through which they can access their order history and update their contact details. The legal basis for processing is performance of a contract.

The personal data will be used to fulfil our services to you as a customer who has used the website to place an order and not for any other purpose. Your personal data will be shared with third party service providers including those listed below who perform services for us and help to manage your accounts or operate our business:

Hosting and maintenance of the website
Couriers who perform logistics services on our behalf
Secure online gateway (PayPal)

Security

We use organisational, administrative, technical and physical security measures to safeguard your personal information and help ensure that it is processed promptly, accurately and completely. We require Service Providers who act as Data Processors on our behalf to safeguard your personal information and only use it for the purposes we specify.

Your rights

Under the General Data Protection Regulation you have the right to access, update, erase, change or correct your personal information. We require Service Providers to safeguard your personal information and only use it for the purposes we specify.

• Withdraw your consent for our use of your information, where our processing is based on your consent
• Restrict and/or object to the use of your personal information

You have the right to request a copy of the information we hold about you. Please contact us via our contact form or via the address given at the end of this policy.

Full explanations of your rights are available on the ICO website at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Please note that in some cases, if you do not agree to the way we process your information, it may not be possible for us to continue to provide services to you.

Please contact us if you have any questions about how we use your information. If you are unhappy with how we have handled your information you should let us know so that we can investigate your complaint or you can contact the Information Commissioner’s Office at www.ico.org.uk Our ICO registration reference is Z2836498.

Contact us

If you have any questions regarding this policy or our data protection practices, you can use our contact form or write to Richard Cooper, Director, Cheese on the Green, 27 The Green, Bilton, Rugby CV22 7LZ.

This Privacy Notice was last updated on: 25th May 2018