Terms & Conditions

These terms and conditions contain important information about how we process your order. By submitting an order and payment you agree to the following. If you have any questions please contact us.

Collect Orders

Orders placed on the web site are for collection from our shop only, we do not currently operate a delivery service or mail order.

Weights & Cutting

Whole cheeses made by hand may sometimes vary in weight, as well as colour and size. Weights given for whole cheeses are approximate. Cheeses sold by weight are hand cut and may vary slightly from the weight ordered. If your order is light on one item we will make up the difference on another. The exact value of your order will be advised and charged on collection. All orders are subject to availability.

PAYMENT TO BE MADE ON COLLECTION

Prices

Prices will be charged at the price ruling on the day of collection. Every effort is made to maintain accurate prices on our site, however, fresh products are subject to market fluctuations so prices may change. We reserve the right to alter prices and the customer has the right to cancel an order should the price change be unacceptable.

We accept Visa (credit and debit), MasterCard, American Express or cash.

Refund Policy

 We take the greatest care to ensure that our products are of the highest quality. Please notify Cheese on the Green within 24 hours if any products are damaged or in poor condition. Our contact details can be found on our contact page.

All such items must be returned to us or be available for inspection.

Should you have cause for complaint a full refund of the purchase price of the defective product will be made.

Disclaimer

Cheese on the Green does not represent or warrant that the information contained on this site is complete or free from error, and expressly disclaims and does not assume any liability to any person for any loss or damage whatsoever caused by errors and omissions in the data or software, whether such errors or omissions result from negligence, accident, quality, performance of the software, or any other cause. None of the above affects your statutory rights.